Hosting Infrastructure

  • 5000 port inbound / outbound telephony network
  • Multiple Tier 1 carriers for flexibility and redundancy
  • Cisco network routers and redundant switches
  • Cisco redundant PIX firewall
  • Ethernet 10/100/1000MB Local Area Network
  • Redundant UPS and on-site generator(s)
  • Redundant A and B cabinet power feeds
  • Redundancy of critical components
  • Standard 19” to 23” wide by 36” deep rack enclosures
  • Pre-action fire suppression system
  • Hosting Infrastructure

Voice Network Routing

  • ANI (Automatic Number Identification)
  • DNIS (Dialed Number Identification Service)
  • Call Transfer capabilities (blind or monitored)
  • Call overflow protection
  • Redundant carrier routing for service reliability
  • Custom configurations (digits passed, whisper, etc.)

Data Network

Interactive Telesis's managed multi-homed Internet access service delivers 100% availability, features optimal performance routing and offers the scalability to meet your current and future bandwidth needs.

  • Multi-homed Tier-1 Internet access service delivering 100% availability
  • Optimal performance routing
  • Scalability to meet customer bandwidth needs
  • 40ms Maximum latency from IT network to each of the IT ISP backbones

Network Features and Services

  • VPN (Virtual Private Network) and data encryption support for customer access
  • Component and application level monitoring via agents and SNMP (Simple Network Management Protocol)
  • Real-time system monitoring
  • Telephony traffic utilization monitoring
  • Customer alarm notification via SMTP email or pager
  • Carrier class Network Operations Center
  • Data backup services
  • Firewall services
  • FTP / Web services
  • 24/7 monitoring and support

Security

  • “Carrier class” facilities
  • Closed-circuit video surveillance system
  • Escorted Security Access
  • 24/7 Security

Fully Managed Platforms Supported

  • MS SQL and Oracle database
  • NT / Unix
  • SpeechWorks, Nuance and others
  • Microsoft or Veritas Clustered environments

Multiple Locations

  • California
  • Colorado
  • New York

Voice & Data Hosting

It's time for cost effective, professional hosting with incredible service.

The work of hosting your application to run your business is what Interactive Telesis does for a living. We deliver hosting solutions solid enough, flexible enough to endure even the most challenging environments. Interactive Telesis offers hosting solutions that deliver real value while always keeping your customers needs in mind. It’s time to work with a group that brings innovations that matter, and puts them to work.

If the hosting solutions are solid, the opportunity for your success is greater than ever.

Let us prove it. Meet our dedicated team of professionals focused on hosting solutions, and nothing else. We’ll work through your hosting challenges to ensure you achieve your goals. We have our hands wrapped around today’s most critical telephony/ hosting requirements and services. We will demonstrate that we know how to professionally host your application.

Our pricing model is simple.

After reviewing our technical information, you’ll discover our approach to pricing. Most of our services are available in simple to understand packages, or a la carte. Customized solutions are also available. Just contact one of our hosting sales consultants to get all of your questions answered. Simply contact us for our Pricing Sheet.

Reaching us is even easier.

Contact our knowledgeable sales and engineering team at 1-800-931 5050. We’ll be glad to help you better understand our services, and create a solution that is right for you.

Overall Benefits

Interactive Telesis build to suit on-line facilities and related infrastructure allows us to meet extremely aggressive deadlines. In most cases, we can have you up and running within 7 days of your signed contract date. Our environment is one of the most flexible hosting environments in the industry. We provide a number of hosting scenarios to meet the customer’s Telephony, CTI (Computer Telephony Integration) and data related needs. All of Interactive Telesis’ facilities are carrier neutral. We utilize multiple Tier one providers to ensure customer flexibility and the ability to build redundant cost effective Telephony networks. Our approach eliminates the up-front cost of building and maintaining your own platform and related infrastructure. Our engineering team can support your operations at a fraction of the cost of hiring your own dedicated technical staff. We are your on-site, eyes, ears, and hands.

Pricing model details.

Our pricing is very easy to understand. Here’s how it works. Choose your telephony needs, decide on the amount of rack space, select your Internet access, and any type of managed services. The following chart represents some of the products and services we offer. Once you indicate the services that you require, our Hosting Sales Consultants can quickly calculate your pricing. If you can’t find what you are looking for (for example, a customized solution), give us a call – complex solutions are what we thrive on.

Menu pricing made easy: Just follow the numbered list below.

Rack Space [equipment]

Cross Connects [Telephony]

Managed Services [managed services]

To learn more about our Voice & Data Hosting, please call 800-931-5050.

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